- £4.99 delivery charge on all orders with the exception of Malawian Chairs, Cone Stools, Cone Coffee Table and Laundry Baskets which are subject to additional delivery charges. See specific product page for details.
- Estimated delivery time is 3-5 working days for all orders with the exception of Malawian Chairs, Cone Stools, Cone Coffee Table and Laundry Baskets which are delivered within 10 working days.
- Delivery times are estimates and subject to delays which are outside the control of Okapi Home. Orders are sent via signed for so in most cases will require a signature to receive the parcel.
- We reserve the right to delay the dispatch of an order for payment verification and other reasons. You will be contacted if there is a delay to dispatching your order.
- On occasion there may be a supplementary delivery charge for certain locations or larger items. We reserve the right to request this supplementary charge before dispatching the order.
- We offer to shipping (with certain exclusions, see below) to the following European countries and territories: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, Guernsey, Jersey, Isle of Man.
- We are unable to shop our Malawian Chairs, Sofas, Cone Stools, Cone Coffee Table and Laundry Baskets outside of mainland UK.
- Your items will be sent by DPD courier. Delivery to most European countries is 2 - 8 working days from dispatch. You will be provided with a tracking number which will give you accurate delivery information.
- The delivery and returns policy for EU countries matches that for UK orders. We reserve the right to refuse delivery of particularly large or fragile items. On any such occasion you will be notified and issued a full refund.
- Customs charges and taxes are not usually payable on orders sent within the European Union. Okapi Home does not accept liability for any local customs charges, handling fees, duty or taxes, or for any delays that may occur if a parcel is held.
- Delivery is available for mainland Europe only and does not apply to any offshore islands or territories. Couriers may also refuse delivery to particular remote locations, so please contact us prior to ordering if you are concerned this may apply to your delivery address.